Interpersonal skills and emotional intelligence

 Interpersonal skills and emotional intelligence are closely linked, both focusing on how we interact with others and manage our own emotions. Here's a vocabulary list that covers key aspects of both:

I. Emotional Intelligence (EQ)

• Self-Awareness: Understanding one's own emotions, strengths, weaknesses, drives, values, and their impact on others.
  • Related terms: Introspection, self-reflection, self-knowledge, insight
• Self-Regulation: Controlling or redirecting disruptive impulses and moods; thinking before acting.
  • Related terms: Self-control, emotional control, impulse control, composure
• Motivation: A passion to work for reasons that go beyond money and status; pursuing goals with energy and persistence.
  • Related terms: Drive, ambition, initiative, commitment, perseverance
• Empathy: Understanding the emotional makeup of other people; skill in treating people according to their emotional reactions.
  • Related terms: Compassion, understanding, sensitivity, perspective-taking
• Social Skills: Proficiency in managing relationships and building networks; an ability to find common ground and build rapport.
  • Related terms: Interpersonal skills, communication skills, relationship management, networking
   

II. Interpersonal Skills

• Communication: The process of conveying information, ideas, or feelings through language or other means.
  • Related terms: Verbal communication, nonverbal communication, active listening, articulation
• Active Listening: Fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker.
  • Related terms: Attentive listening, empathetic listening, focused listening
   
• Verbal Communication: The use of spoken words to convey information.
  • Related terms: Oral communication, speech, conversation, dialogue
• Nonverbal Communication: Communication using body language, tone of voice, facial expressions, and other non-linguistic cues.
  • Related terms: Body language, facial expressions, gestures, posture
• Conflict Resolution: The process of resolving a dispute or disagreement.
  • Related terms: Mediation, negotiation, compromise, arbitration
• Teamwork: Cooperative or coordinated effort on the part of a group of persons acting together as a team, in the interests of a common goal.
  • Related terms: Collaboration, cooperation, partnership, synergy
   
• Negotiation: Discussion aimed at reaching an agreement.
  • Related terms: Bargaining, compromise, mediation, diplomacy
• Persuasion: The action or process of persuading someone or of being persuaded to do or believe something.
  • Related terms: Influence, inducement, advocacy, convincing
• Respect: A feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements.
  • Related terms: Esteem, regard, deference, appreciation
• Trust: Firm belief in the reliability, truth, ability, or strength of someone or something.
  • Related terms: Confidence, faith, reliance, dependability

III. Qualities and Behaviors

• Assertiveness: Confident and forceful behavior.
  • Related terms: Self-assurance, confidence, decisiveness, boldness
• Tact: Sensitivity in dealing with others or with difficult issues.
  • Related terms: Diplomacy, discretion, politeness, sensitivity
• Patience: The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
  • Related terms: Tolerance, forbearance, composure, endurance
• Open-mindedness: Willingness to consider new ideas; unprejudiced.
  • Related terms: Receptiveness, tolerance, broad-mindedness, impartiality
• Adaptability: The quality of being able to adjust to new conditions.
  • Related terms: Flexibility, versatility, adjustability, resilience

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By Jerry Ramonyai